Returns & Exchanges

At Shop Good Chemistry, we want you to love your signature scent; if you are not completely satisfied, we offer free returns and exchanges on all eligible products within 30 days of purchase.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label to print and attach to your original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location, ensuring the items are securely packed to prevent damage during transit.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.